Read the following letter and answer the questionsQ( 1-10) :
45, Gandhi Street,
Salem – 636001.
12th March 2024.
The Manager,
Saravana Bookstore,
Anna Salai, Chennai – 600002.
Subject: Complaint about damaged books received
Dear Sir,
I am writing to bring to your notice that the books I ordered (Order No. SB2345) on 5th March 2024 were delivered on 10th March 2024. However, two of the five books were damaged with torn pages and bent covers. I request you to replace the damaged copies at the earliest.
I have enclosed the invoice and photos of the damaged books for your reference.
Kindly look into the matter and do the needful.
Yours faithfully,
R. Suresh
What type of letter is this?
