96.
Answer the next 5 Questions.
Comprehension:
In the following passage, some words have been deleted. Read the passage carefully and select the most appropriate option, in the questions that follow, to fill in each blank.
Listening starts with hearing but goes (1)___________. Hearing, in other words, is necessary, but is not a sufficient (2)___________for listening. Listening involves hearing with attention. Listening is a process that (3)___________concentration. While listening, one should also be observant. In other words, listening has to do with the ears, (4)___________with the eyes and the mind. Listening is to be understood as the total process that involves hearing with attention, being observant and making interpretations. Good communication is essentially a/an (5)___________process.
Select the most appropriate option to fill in blank number 1.